American Aero FTW Ranks in Top 5 Percent of FBOs in the Americas in Annual Aviation International News Survey
Meacham International Airport Fixed-Based Operator comes in at #1 in Dallas-Fort Worth
FORT WORTH, Texas (April 12, 2018) – A little more than one year after opening the doors to a new, 8,400-square-foot facility in the heart of Meacham International Airport’s renovated terminal building, American Aero FTW earned a spot as one of the top 5 percent of fixed-base operators in the Americas in the Aviation International News (AIN) FBO Survey 2018 report. The survey is based on rankings from passengers, pilots, flight crews, and dispatchers.
The AIN FBO Survey also ranks American Aero FTW as the #1 FBO in the Dallas-Fort Worth metroplex.
“American Aero is extremely proud to receive such a prestigious recognition, and we are grateful to our customers for supporting us in such a remarkable way,” said Robert Agostino, American Aero FTW vice president. “Exceptional service and extraordinary safety are our highest priorities, and we are committed to delivering on those promises to every customer at every visit.”
American Aero FTW ranked 10th overall in the Americas and received the second highest rating for pilot amenities. The annual survey asks readers to evaluate an FBO in five categories—pilot amenities, passenger amenities, customer service representatives, line service, and facilities. The survey offers a comprehensive list of 4,500 FBOs worldwide.
AIN readers also recognized American Aero FTW customer service manager Angela Thurmond as one of the industry’s top customer service representatives for routinely going “above and beyond” to deliver exceptional service. Thurmond leads a team of 10 CSRs at American Aero FTW.
American Aero FTW’s state-of-the-art facility is in the heart of the Meacham International Airport terminal building. In a prestigious new, independent survey, American Aero FTW ranks in the top 5 percent of fixed-base operators in the Americas and is the #1 rated FBO in the D-FW metroplex.
AIN is a prominent industry publication that covers all aspects of aviation, including business, military, and transport. Its annual survey report has been produced since 1981 and offers an independent, online evaluation of FBOs worldwide.
In 2017, American Aero FTW became one of the first FBOs in the world to earn the International Standard for Business Aircraft Handling (IS-BAH) Stage II certification for advanced ground handling safety. It is also the only FBO at Meacham International Airport to offer air start capabilities to service any size private jet.
About American Aero FTW
American Aero FTW is a private aviation terminal located at Meacham International Airport (KFTW) in Fort Worth, Texas. The fixed-base operator (FBO) is focused on the refueling, ground handling, servicing, and storing of business and private aviation aircraft and provides extensive crew and passenger amenities. In 2015, American Aero FTW became the first FBO in the Western Hemisphere to achieve the International Standard for Business Aircraft Handling (IS-BAH) from the International Business Aviation Council (IBAC); it was one of the first in the world to earn Stage 2 registration in 2017 and became first in the world to be awarded Stage 3 registration in 2018. American Aero FTW offers 280,000 square feet of leasable hangar and office space and is the primary tenant and only FBO in the airport’s main administration building. In April 2020, American Aero FTW ranked the #1 FBO in world in the annual Aviation International News (AIN) reader survey. AIN conducts the industry’s only annual independent, online evaluation of FBOs, which includes more than 4,500 operators worldwide. More information can be found at www.americanaero.com.